One Off Emergency Property Works Procedure
As your landlord we want to keep you safe and your home in good order. Here’s what you can expect from us when your property needs an emergency repair.
Bernicia tenancy agreements allows for tenants to be recharged for damage that occurs to properties as a result of wilful actions or out of neglect. This policy ensures the efficient and effective management of the company’s housing stock, providing well-maintained houses for all tenants and ensure that expenditure is managed effectively.
This policy sets out Bernicia’s approach to delivering a tenant focused repairs and maintenance service that offers value for money and fulfils our statutory obligations. It covers responsive repairs, cyclical and planned maintenance.
We would love your feedback. Have you found the information helpful on this page?
We’re sorry that you didn’t find this helpful. Please help us improve by filling out the below box.
Thank you for the positive feedback!